We are currently working on an update, and the next version of FontExplorer X Pro will fix this issue. The auto-activation is using a new Apple technology (called Core Text), which unfortunately does not work correctly with some of the Adobe and Quark applications when keeping the fonts permanently activated. Then click on TOOLS and clean all font caches. Go to FONTEXPLORER X PRO -> PREFERENCES -> ADVANCED and make sure that "Automatically deactivate fonts which have not been activated by the system" is NOT set to never. I have also tried this based on their feedback: That worked, thanks for that Looks like the license is per user and can be installed on any number of Macs, as long as they are only used by the licensed person. Still after trying this multiple times, the errors continue and even get more random. Blue Velvet said: install the trial version somewhere and copy and paste the text from the license agreement during installation. Choose Tools > Clean System Font Caches (requires restart) Choose Tools > Clean Application Font Caches (check all available checkboxes)ģ. Quit all applications other than FontExplorer X 2. Choose Tools > Refresh Spotlight Databaseġ. Quit all applications other than FontExplorer XĢ. I have tried the following based on feedback from Font Explorer staff:ġ. I have seen these issues with both formerly created files and fresh new files. In all adobe apps, if I go to use "replace font" on the missing fonts (even though they are turned on) the "replace font" menu only shows the basic system fonts, it won't show me the other fonts turned on. Another time I have seen after an illustrator file is opened the fonts aren't recognized as being opened and the text goes blank on the page.Ĥ. Other times, such as in Indesign, I go to open the file and the file stalls and doesn’t progress while it is trying to activate the fonts.ģ. I see this more often with the User system fonts, but a few times with my regular fonts.Ģ. But this does not stay permanently, as soon as I do a restart I have to go through this process again. If I go back to Font Explorer and deactivate manually, then re-activate manually. The font activates, but the Adobe app does not recognize that it is active. This program is having trouble with font activation in all my Adoble suite apps including Indesign. With my new mac I bought the latest version of FontExporer Pro X 4.2. Please have a look at our individual offer for Monotype Fonts or reach out to our sales team to learn more about Monotype Fonts.Anyone know how to solve a font activation problem I am having with FontExplorer 4.2? I am on a new mac with new fonts, I am using Maverick with Adobe CS6. Will Monotype offer a replacement for FontExplorer X Server? In the meantime, take a look at our cloud based individual offer from Monotype Fonts. We are working on an exciting new product! Sign up for our newsletter to be the first to know when it’s released. Will Monotype offer a replacement for FontExplorer X Client? Our full font subscription, Monotype Fonts, offers a variety of plans that include font activation, licensing, prototyping, and access to Monotype’s type library. What current alternatives does Monotype offer? Existing contracts will expire at the end of their lifetime. No, after June 30th, 2022, we will not accept any renewals. Can I renew or extend the lifetime of FontExplorer X licenses or service contracts? You can download your previously purchased license after you log-in to your account. What if I lost my FontExplorer X License? It is no longer possible to purchase new licenses for FontExplorer X client or server. Yes, the FontExplorer X client and server software will be available for download until June 30th, 2023 to use with already purchased licenses. Yes, you can use the software when you already purchased a license, however we will not offer any updates and/or support after June 30th, 2023. Longer available for purchase or renewal (End Of Sales) Can I use my existing FontExplorer X software after June 30th 2022? As of June 30th 2022, FontExplorer X products are no
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